Monday, October 29, 2012

Ebay please fix: vacation mode gotcha

Ebay recommends putting your store in vacation mode if you're being affected by Sandy.

What they don't tell you is that you can't really quite do that.  It just looks like it.

Here's the help page: http://pages.ebay.com/help/sell/placing-store-vacation.html

Here's the introduction:

Going on vacation? You can use your Store vacation settings to make sure your buyers don't have a negative shopping experience by buying items and unexpectedly waiting a long time to receive them.

Here's the gotcha:

Note: If you selected the immediate pay option on your listings, buyers will still be able to purchase your items.

So. Why would that be?

Just the way it is. Someone declared the software complete when it contained a defect. Document the defect, call it done. 

Thursday, October 11, 2012

Mysterious, Powerful Ebay search features appear

I use multiple computers.

2-3 days ago, one of them suddenly offered new search features.

On the line with "12,445 results found for item", two new links appear.

1. "sold listings"
2. "completed listings"

The first one is huge for sellers doing research. It shows 90 days worth of listings matching the search which sold.

The second one shows all listings for 90 days, and whether or not they sold.

The odd thing about this feature is that it only appears on one computer. It hasn't disappeared even across logins.