During 2012, by far the worst problem with Ebay software was the stale description problem.
Starting with "sell similar", then creating a new listing, the old description would sometimes return. A disastrous effect when buyer relies on the wrong description.
One of the things I stopped doing a while back was using Google Chrome. It's a memory hog almost beyond belief. The hogness may well be related to memory leaks. In any case, I got tired of it taking five full minutes to get started in the morning, and ceased to use Chrome.
No more "script can't run" or "script is taking too long" kinds of notifications. No more "Windows is increasing the size of your paging file". No more picture loader silently refuses to view a picture. No more lots of stuff. But most importantly, so far, no more stale descriptions.
We know that Ebay software engineers are not at peace with Chrome. We know that because in at least one place they strongly recommend against using Chrome.
Here's the speculation part. Ebay trusts the browser to present a coherent listing.
And, facing memory pressure, Chrome cannot be trusted. It silently drops changes. The listing presented back with a submit is missing the essential changes.
Thursday, February 14, 2013
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