Reply to neg:
My dead mom tanks u for -fb.
Wednesday, December 29, 2010
Tuesday, December 28, 2010
Emergency Shut Down function required.
Sometimes stuff does happen. Far more often, some seller complains that some emergency has blocked fulfillment to paying buyers. A proposal.
The Emergency Shut Down Button.
1. Immediately ends all current listings, no matter what.
2. Immediately refunds all payments received by seller but not shipped as yet.
3. Immediately blocks any further payment.
4. Blocks feedback/disputes on unpaid/refunded transactions.
Now, one more:
4. Immediately charges seller $100, which seller can choose among a list of charities to donate the money to. Seller is NOT refunded any listing or FVF fees.
The latter pretty well blocks abuse.
Seller can supply a reason, which is provided to inconvenienced buyers.
Ebay can provide additional monitoring to block abuse as appropriate.
The Emergency Shut Down Button.
1. Immediately ends all current listings, no matter what.
2. Immediately refunds all payments received by seller but not shipped as yet.
3. Immediately blocks any further payment.
4. Blocks feedback/disputes on unpaid/refunded transactions.
Now, one more:
4. Immediately charges seller $100, which seller can choose among a list of charities to donate the money to. Seller is NOT refunded any listing or FVF fees.
The latter pretty well blocks abuse.
Seller can supply a reason, which is provided to inconvenienced buyers.
Ebay can provide additional monitoring to block abuse as appropriate.
Saturday, December 25, 2010
Whither Griff?
It's been noted that Griff has not posted an "Ask Griff" thread since June.
However, Griff is still around. He has helped a lot of sellers deal with bureaucratic snafus in Ebay.
In particular, Griff has been useful in getting NPB negs removed, and getting add-counted multiple neg stars condensed into one.
I predict Griff's public statements were not working out, for two related reasons.
1. Griff was folksy, in a legalistic context.
2. Ebay doesn't want to publish commitments as to how they will handle situations.
It seems likely that sellers were calling CS, referencing an Ask Griff answer, and claiming that Griff promised them protection. Usually, the case was somewhat different than the case Griff had discussed, and sometimes it was totally different. However, the expectation that CS would track down what Griff had promised was causing internal stress.
However, Griff is still around. He has helped a lot of sellers deal with bureaucratic snafus in Ebay.
In particular, Griff has been useful in getting NPB negs removed, and getting add-counted multiple neg stars condensed into one.
I predict Griff's public statements were not working out, for two related reasons.
1. Griff was folksy, in a legalistic context.
2. Ebay doesn't want to publish commitments as to how they will handle situations.
It seems likely that sellers were calling CS, referencing an Ask Griff answer, and claiming that Griff promised them protection. Usually, the case was somewhat different than the case Griff had discussed, and sometimes it was totally different. However, the expectation that CS would track down what Griff had promised was causing internal stress.
Why allow a neg after buyer has lost a SNAD?
Here's an example.
Buyer buys a machine, which costs $75 for the machine, and $75 to ship.
The machine normally comes with a handle, which is shown in the picture.
When the machine arrives, the handle is just the wrong one, and doesn't work. When contacted, seller, smugly, agrees to take a return, with buyer paying return shipping. Buyer files SNAD, but when presented with the alternatives, chooses to fabricate a new handle rather than return the stuff. Buyer requests $15 as a partial, to cover the costs of the new handle.
Seller refuses the partial, confident in the fairness of a promised full refund if buyer returns the stuff.
Eventually, seller wins the SNAD, because buyer does not return the machine.
Buyer negs.
Seller fumes, but learns to not do that in the future.
The neg has served its purpose.
Buyer buys a machine, which costs $75 for the machine, and $75 to ship.
The machine normally comes with a handle, which is shown in the picture.
When the machine arrives, the handle is just the wrong one, and doesn't work. When contacted, seller, smugly, agrees to take a return, with buyer paying return shipping. Buyer files SNAD, but when presented with the alternatives, chooses to fabricate a new handle rather than return the stuff. Buyer requests $15 as a partial, to cover the costs of the new handle.
Seller refuses the partial, confident in the fairness of a promised full refund if buyer returns the stuff.
Eventually, seller wins the SNAD, because buyer does not return the machine.
Buyer negs.
Seller fumes, but learns to not do that in the future.
The neg has served its purpose.
Wednesday, December 15, 2010
Delayed massive punishment with no warning.
I'm for improved seller performance, measured by DSRs, and coerced by ebay when necessary.
But this is just nonsense.
Seller has issues in July.
Come December, with no recent issues at all, seller ends up indefinitely suspended, with no warning.
I've read other similar stories.
Dec 15, 2010 1:52 PM
Report
Hey thanks for the replies. I totally understand the shipping and went back and even credited shipping cost to those I knew of. Of course, they already left the bad star , so they don't mention that. But the time period that I went through the slow shipping was back in july. EVERY single thing I have sold and shipped since then got great shipping time comments, but the gold star never acknowledged that and sat with less then half the star covered with gold. Even after I got the "Congratulations, you're improving" email, I sold more items with great shipping time and it still never budged. Then I got the Nov. 16th email saying I was back in the "doghouse: again with my DSR????
The latest is now I am BANNED from selling "indefinetely" as a result of the ratings. I called and customer servce actually transferred me to the "Safe Harbor" department , where a guy told me I was banned because of "customer complaints back in July".......JULY???? He also told me that when Ebay says indefinetely it means forever. I said "so basically you are putting me out of business for something I corrected that happened in July?"..he said yes. He would not tell me who or what any other complaints were, he told me they had not viewed my total feedback history, especially recently and the decision was made to ban me. SO I want to know how 279 sales with 100% positive and only 3 bad customer raps can Ebay justify a ban without a temp suspension or 30 day ban or something other then being done with you forever with no chance or place to appeal? This guy wouldn't even tell me the next level to go to to appeal./he said he was it. SO now I have to try and find a way to appeal this or start over with a new ID....how do you do that buy the way.....don't they catcvh it with your Paypal addy? Hey thanks for the help anyway. I spent the last 2 hours reading this forum and it is obvious I am not the only one being screwed by them
But this is just nonsense.
Seller has issues in July.
Come December, with no recent issues at all, seller ends up indefinitely suspended, with no warning.
I've read other similar stories.
Dec 15, 2010 1:52 PM
Report
Hey thanks for the replies. I totally understand the shipping and went back and even credited shipping cost to those I knew of. Of course, they already left the bad star , so they don't mention that. But the time period that I went through the slow shipping was back in july. EVERY single thing I have sold and shipped since then got great shipping time comments, but the gold star never acknowledged that and sat with less then half the star covered with gold. Even after I got the "Congratulations, you're improving" email, I sold more items with great shipping time and it still never budged. Then I got the Nov. 16th email saying I was back in the "doghouse: again with my DSR????
The latest is now I am BANNED from selling "indefinetely" as a result of the ratings. I called and customer servce actually transferred me to the "Safe Harbor" department , where a guy told me I was banned because of "customer complaints back in July".......JULY???? He also told me that when Ebay says indefinetely it means forever. I said "so basically you are putting me out of business for something I corrected that happened in July?"..he said yes. He would not tell me who or what any other complaints were, he told me they had not viewed my total feedback history, especially recently and the decision was made to ban me. SO I want to know how 279 sales with 100% positive and only 3 bad customer raps can Ebay justify a ban without a temp suspension or 30 day ban or something other then being done with you forever with no chance or place to appeal? This guy wouldn't even tell me the next level to go to to appeal./he said he was it. SO now I have to try and find a way to appeal this or start over with a new ID....how do you do that buy the way.....don't they catcvh it with your Paypal addy? Hey thanks for the help anyway. I spent the last 2 hours reading this forum and it is obvious I am not the only one being screwed by them
Saturday, December 11, 2010
Toys R Us OTP's 12/11
Member id toysrus ( 1232)
Positive Feedback (last 12 months): 98.2%
Member since: Sep-30-09 in United States
Recent Feedback Ratings (last 12 months)
1 month 6 months 12 months
Positive 1351 1351 1351
Neutral 17 17 17
Negative 25 25 25
1,393 Feedback received | Revised Feedback: 2 See this Seller's 30-Day Negs
Feedback From / Price Date / Time
A few days after I purchased online, the price dropped at the ToysRUs to $19.99 Buyer: Member id 303wedding27 ( Feedback Score Of 9 ) Dec-11-10 18:36
Journey Girls 18 inch Soft-Bodied Doll - Meredith (#180591975287) US $29.99 View Item Journey Girls 18 inch Soft-Bodied Doll - Meredith
paid on 12/2 not in stock they canceled order 12/10 still no refund. Buyer: Member id lrpsgt ( Feedback Score Of 124) Dec-11-10 14:55
Breyer Stablemates Horse and Foal Set: Appaloosa (#180595474698) US $2.98 View Item Breyer Stablemates Horse and Foal Set: Appaloosa
store wouldn't match price from their website I paid more and had shipping Cost. Buyer: Member id catangel7 ( Feedback Score Of 353) Dec-11-10 14:08
Liv Doll with Horse Set - Katie (#180592879709) US $39.99 View Item Liv Doll with Horse Set - Katie
long wait , wrong item arrived . But customer service was great @ returns Buyer: Member id itsmyjrny ( Feedback Score Of 28) Dec-11-10 12:54
Bacati Valley of Flowers Decorative Pillow (#180591984644) US $12.98 View Item Bacati Valley of Flowers Decorative Pillow
shipping issues, promised shipping credit that was never received. Buyer: Member id lisalinden2327 ( Feedback Score Of 73) Dec-11-10 07:30
Playskool Wheel Pals - Chuck The Dump Truck (#180591961277) US $3.99 View Item Playskool Wheel Pals - Chuck The Dump Truck
Received an e mail I would get credit for shipping, but did not receive the cred Buyer: Member id lisalinden2327 ( Feedback Score Of 73) Dec-11-10 07:28
John Deere 4" Monster Treads Pullback Truck-Dump Truck (#180594996709) US $6.99 View Item John Deere 4" Monster Treads Pullback Truck-Dump Truck
transaction cancelled by seller Buyer: Member id robertas163 ( Feedback Score Of 254) Dec-10-10 23:21
The Backyardigans: Escape From Fairytale Village DVD (#180595245823) US $14.99 View Item The Backyardigans: Escape From Fairytale Village DVD
Much smaller than anticipated. No dimensions given, item looks larger in picture Buyer: Member id bar-sevens ( Feedback Score Of 49) Dec-10-10 09:12
Just Like Home Stainless Steel Cookware Set - 11-Piece (#180591996724) US $11.99 View Item Just Like Home Stainless Steel Cookware Set - 11-Piece
Shipping painfully slow, No communication about delay in order processing. Buyer: Member id bar-sevens ( Feedback Score Of 49) Dec-10-10 09:04
Pink Elephant Reusable Bag - (Gift with Purchase) (#180591999673) US $1.49 View Item Pink Elephant Reusable Bag - (Gift with Purchase)
Box received damaged - flattened. Buyer: Member id mikegay508 ( Feedback Score Of 8 ) Dec-09-10 18:08
Crayola Pop Art Pixies Skye's Charm Bracelet Kit (#180591980555) US $9.99 View Item Crayola Pop Art Pixies Skye's Charm Bracelet Kit
BEWARE!! TOYSRUS CANCELLED MY ORDER & TOOK MY $$ NO REFUND GIVEN! Buyer: Member id klipski1 ( Feedback Score Of 9 ) Dec-09-10 18:00
LEGO Harry Potter Hagrid's Hut (4738) (#180594634955) US $44.99 View Item LEGO Harry Potter Hagrid's Hut (4738)
Should not take 8 days to process such a small order. Buyer: Member id jriley1971 ( Feedback Score Of 11) Dec-09-10 13:57
Hot Wheels Criss Cross Crash 5-Pack (#180594560331) US $4.99 View Item Hot Wheels Criss Cross Crash 5-Pack
what a joke puts items up for sale then cancels transaction waste of time Buyer: Member id jgatuk419 ( Feedback Score Of 78) Dec-07-10 23:33
Star Wars the Saga Legend 3.75" Action Figure-IG-88 (#180591979754) US $7.99 View Item Star Wars the Saga Legend 3.75" Action Figure-IG-88
Used Buy It Now and next day got an e-mail that said they didn't have in stock. Buyer: Member id skboatswife ( Feedback Score Of 178) Dec-07-10 21:34
Mega Bloks Halo Hawk Covert (#180593748034) US $20.99 View Item Mega Bloks Halo Hawk Covert
Crappy Packing, items loose and broken in bag. Buyer: Member id w0klt ( Feedback Score Of 365) Dec-07-10 19:21
Crayola 64 Colored Pencils (#180591991917) US $6.99 View Item Crayola 64 Colored Pencils
10 days to tell me item outof stock, only partial refund. Get off Ebay!!! Buyer: Member id tom35613 ( Feedback Score Of 467) Dec-07-10 13:05
Nerf Armor - Pink for Nintendo DS (#180592641669) US $16.99 View Item Nerf Armor - Pink for Nintendo DS
Sent the wrong item..Very Disappointed.. Buyer: Member id nmdb66 ( Feedback Score Of 11) Dec-06-10 07:57
Justin Bieber Basic Doll - Red Carpet (#180591965364) US $16.99 View Item Justin Bieber Basic Doll - Red Carpet
Item Has not arrived - 1st toysrus no messages - Now 10 days to ship???????????? Buyer: Member id busters_savings ( Feedback Score Of 2460) Dec-03-10 12:21
Bop It Bounce Game (#180594996641) US $12.99 View Item Bop It Bounce Game
Found the same item two blocks away for the same price. My bad for not checking Buyer: Member id fywdude ( Feedback Score Of 38) Dec-03-10 06:22
Nerf Sport Nerfoop Basketball Set - Splatter (#180591983754) US $6.99 View Item Nerf Sport Nerfoop Basketball Set - Splatter
Did not ship as out of stock - yet remained in their store as available !! Buyer: Member id sidders ( Feedback Score Of 230) Dec-03-10 05:14
Kryptonics Loyal Adjustable Inline Skate - Size 1-4 (#180595237580) US $18.74 View Item Kryptonics Loyal Adjustable Inline Skate - Size 1-4
poor professionalism/customer service Buyer: Member id jr8rulz ( Feedback Score Of 33) Dec-02-10 21:46
Hot Wheels Criss Cross Crash Speed Car Set (#180592242692) US $39.99 View Item Hot Wheels Criss Cross Crash Speed Car Set
palomino not received, at time of order more then 10 available, out of stock now Buyer: Member id winyantatanka ( Feedback Score Of 372) Dec-02-10 19:39
Paradise Horses 10 inch Western Horse - Palomino (#180592020922) US $19.99 View Item Paradise Horses 10 inch Western Horse - Palomino
did not have item in auction sent different item. hassel return Buyer: Member id jnj10 ( Feedback Score Of 158) Dec-02-10 18:19
Story Reader Disney Girl Value Set (#180591953374) US $34.99 View Item Story Reader Disney Girl Value Set
another cancelled order! No explaination! Just Wrong! Buyer: Member id luckymother2 ( Feedback Score Of 329) Dec-01-10 14:01
Dippin' Dots Frozen Dot Mix Value Refill Pack (#180594591973) US $14.99 View Item Dippin' Dots Frozen Dot Mix Value Refill Pack
Cancelled order - not in stock. Refunded Payment. Buyer: Member id moryall ( Feedback Score Of 969) Dec-01-10 12:28
Penbo Bebe Pet - Electric Blue (#180594386579) US $9.99 View Item Penbo Bebe Pet - Electric Blue
Cancelled order - not in stock. Refunded Payment. Buyer: Member id moryall ( Feedback Score Of 969) Dec-01-10 12:27
Penbo Bebe Pet - Purple (#180594181341) US $9.99 View Item Penbo Bebe Pet - Purple
Ordered and then my order was cancelled due to lack of stock. Buyer: Member id firstkms ( Feedback Score Of 338) Dec-01-10 11:13
Super Hero Squad 2-Pack-Taskmaster & Deadpool (#180591640168) US $6.99 View Item Super Hero Squad 2-Pack-Taskmaster & Deadpool
I should have paid attention to the feedback. Item was NOT available. Buyer: Member id akita2go ( Feedback Score Of 329) Dec-01-10 07:29
Barbie Fashion Sweet Wardrobe - Cheerleader Fun (#180594561834) US $10.99 View Item Barbie Fashion Sweet Wardrobe - Cheerleader Fun
seller refunded payment and never sent item. why list items that you dont have?? Buyer: Member id whiplash101 ( Feedback Score Of 207) Nov-30-10 12:06
Mega Bloks Halo Hawk Covert (#180593329205) US $20.99 View Item Mega Bloks Halo Hawk Covert
Seller refunded my money I was unable to get the product I bidded on. Buyer: Member id coeyfbc24 ( Feedback Score Of 25) Nov-29-10 11:01
First Act Discovery Rock It Electric Guitar-Pink Flames (#180593100301) US $19.99 View Item First Act Discovery Rock It Electric Guitar-Pink Flames
16 Negative
14 Neutral
0 Withdrawn (0 removed by eBay)
30 Total
Positive Feedback (last 12 months): 98.2%
Member since: Sep-30-09 in United States
Recent Feedback Ratings (last 12 months)
1 month 6 months 12 months
Positive 1351 1351 1351
Neutral 17 17 17
Negative 25 25 25
1,393 Feedback received | Revised Feedback: 2 See this Seller's 30-Day Negs
Feedback From / Price Date / Time
A few days after I purchased online, the price dropped at the ToysRUs to $19.99 Buyer: Member id 303wedding27 ( Feedback Score Of 9 ) Dec-11-10 18:36
Journey Girls 18 inch Soft-Bodied Doll - Meredith (#180591975287) US $29.99 View Item Journey Girls 18 inch Soft-Bodied Doll - Meredith
paid on 12/2 not in stock they canceled order 12/10 still no refund. Buyer: Member id lrpsgt ( Feedback Score Of 124) Dec-11-10 14:55
Breyer Stablemates Horse and Foal Set: Appaloosa (#180595474698) US $2.98 View Item Breyer Stablemates Horse and Foal Set: Appaloosa
store wouldn't match price from their website I paid more and had shipping Cost. Buyer: Member id catangel7 ( Feedback Score Of 353) Dec-11-10 14:08
Liv Doll with Horse Set - Katie (#180592879709) US $39.99 View Item Liv Doll with Horse Set - Katie
long wait , wrong item arrived . But customer service was great @ returns Buyer: Member id itsmyjrny ( Feedback Score Of 28) Dec-11-10 12:54
Bacati Valley of Flowers Decorative Pillow (#180591984644) US $12.98 View Item Bacati Valley of Flowers Decorative Pillow
shipping issues, promised shipping credit that was never received. Buyer: Member id lisalinden2327 ( Feedback Score Of 73) Dec-11-10 07:30
Playskool Wheel Pals - Chuck The Dump Truck (#180591961277) US $3.99 View Item Playskool Wheel Pals - Chuck The Dump Truck
Received an e mail I would get credit for shipping, but did not receive the cred Buyer: Member id lisalinden2327 ( Feedback Score Of 73) Dec-11-10 07:28
John Deere 4" Monster Treads Pullback Truck-Dump Truck (#180594996709) US $6.99 View Item John Deere 4" Monster Treads Pullback Truck-Dump Truck
transaction cancelled by seller Buyer: Member id robertas163 ( Feedback Score Of 254) Dec-10-10 23:21
The Backyardigans: Escape From Fairytale Village DVD (#180595245823) US $14.99 View Item The Backyardigans: Escape From Fairytale Village DVD
Much smaller than anticipated. No dimensions given, item looks larger in picture Buyer: Member id bar-sevens ( Feedback Score Of 49) Dec-10-10 09:12
Just Like Home Stainless Steel Cookware Set - 11-Piece (#180591996724) US $11.99 View Item Just Like Home Stainless Steel Cookware Set - 11-Piece
Shipping painfully slow, No communication about delay in order processing. Buyer: Member id bar-sevens ( Feedback Score Of 49) Dec-10-10 09:04
Pink Elephant Reusable Bag - (Gift with Purchase) (#180591999673) US $1.49 View Item Pink Elephant Reusable Bag - (Gift with Purchase)
Box received damaged - flattened. Buyer: Member id mikegay508 ( Feedback Score Of 8 ) Dec-09-10 18:08
Crayola Pop Art Pixies Skye's Charm Bracelet Kit (#180591980555) US $9.99 View Item Crayola Pop Art Pixies Skye's Charm Bracelet Kit
BEWARE!! TOYSRUS CANCELLED MY ORDER & TOOK MY $$ NO REFUND GIVEN! Buyer: Member id klipski1 ( Feedback Score Of 9 ) Dec-09-10 18:00
LEGO Harry Potter Hagrid's Hut (4738) (#180594634955) US $44.99 View Item LEGO Harry Potter Hagrid's Hut (4738)
Should not take 8 days to process such a small order. Buyer: Member id jriley1971 ( Feedback Score Of 11) Dec-09-10 13:57
Hot Wheels Criss Cross Crash 5-Pack (#180594560331) US $4.99 View Item Hot Wheels Criss Cross Crash 5-Pack
what a joke puts items up for sale then cancels transaction waste of time Buyer: Member id jgatuk419 ( Feedback Score Of 78) Dec-07-10 23:33
Star Wars the Saga Legend 3.75" Action Figure-IG-88 (#180591979754) US $7.99 View Item Star Wars the Saga Legend 3.75" Action Figure-IG-88
Used Buy It Now and next day got an e-mail that said they didn't have in stock. Buyer: Member id skboatswife ( Feedback Score Of 178) Dec-07-10 21:34
Mega Bloks Halo Hawk Covert (#180593748034) US $20.99 View Item Mega Bloks Halo Hawk Covert
Crappy Packing, items loose and broken in bag. Buyer: Member id w0klt ( Feedback Score Of 365) Dec-07-10 19:21
Crayola 64 Colored Pencils (#180591991917) US $6.99 View Item Crayola 64 Colored Pencils
10 days to tell me item outof stock, only partial refund. Get off Ebay!!! Buyer: Member id tom35613 ( Feedback Score Of 467) Dec-07-10 13:05
Nerf Armor - Pink for Nintendo DS (#180592641669) US $16.99 View Item Nerf Armor - Pink for Nintendo DS
Sent the wrong item..Very Disappointed.. Buyer: Member id nmdb66 ( Feedback Score Of 11) Dec-06-10 07:57
Justin Bieber Basic Doll - Red Carpet (#180591965364) US $16.99 View Item Justin Bieber Basic Doll - Red Carpet
Item Has not arrived - 1st toysrus no messages - Now 10 days to ship???????????? Buyer: Member id busters_savings ( Feedback Score Of 2460) Dec-03-10 12:21
Bop It Bounce Game (#180594996641) US $12.99 View Item Bop It Bounce Game
Found the same item two blocks away for the same price. My bad for not checking Buyer: Member id fywdude ( Feedback Score Of 38) Dec-03-10 06:22
Nerf Sport Nerfoop Basketball Set - Splatter (#180591983754) US $6.99 View Item Nerf Sport Nerfoop Basketball Set - Splatter
Did not ship as out of stock - yet remained in their store as available !! Buyer: Member id sidders ( Feedback Score Of 230) Dec-03-10 05:14
Kryptonics Loyal Adjustable Inline Skate - Size 1-4 (#180595237580) US $18.74 View Item Kryptonics Loyal Adjustable Inline Skate - Size 1-4
poor professionalism/customer service Buyer: Member id jr8rulz ( Feedback Score Of 33) Dec-02-10 21:46
Hot Wheels Criss Cross Crash Speed Car Set (#180592242692) US $39.99 View Item Hot Wheels Criss Cross Crash Speed Car Set
palomino not received, at time of order more then 10 available, out of stock now Buyer: Member id winyantatanka ( Feedback Score Of 372) Dec-02-10 19:39
Paradise Horses 10 inch Western Horse - Palomino (#180592020922) US $19.99 View Item Paradise Horses 10 inch Western Horse - Palomino
did not have item in auction sent different item. hassel return Buyer: Member id jnj10 ( Feedback Score Of 158) Dec-02-10 18:19
Story Reader Disney Girl Value Set (#180591953374) US $34.99 View Item Story Reader Disney Girl Value Set
another cancelled order! No explaination! Just Wrong! Buyer: Member id luckymother2 ( Feedback Score Of 329) Dec-01-10 14:01
Dippin' Dots Frozen Dot Mix Value Refill Pack (#180594591973) US $14.99 View Item Dippin' Dots Frozen Dot Mix Value Refill Pack
Cancelled order - not in stock. Refunded Payment. Buyer: Member id moryall ( Feedback Score Of 969) Dec-01-10 12:28
Penbo Bebe Pet - Electric Blue (#180594386579) US $9.99 View Item Penbo Bebe Pet - Electric Blue
Cancelled order - not in stock. Refunded Payment. Buyer: Member id moryall ( Feedback Score Of 969) Dec-01-10 12:27
Penbo Bebe Pet - Purple (#180594181341) US $9.99 View Item Penbo Bebe Pet - Purple
Ordered and then my order was cancelled due to lack of stock. Buyer: Member id firstkms ( Feedback Score Of 338) Dec-01-10 11:13
Super Hero Squad 2-Pack-Taskmaster & Deadpool (#180591640168) US $6.99 View Item Super Hero Squad 2-Pack-Taskmaster & Deadpool
I should have paid attention to the feedback. Item was NOT available. Buyer: Member id akita2go ( Feedback Score Of 329) Dec-01-10 07:29
Barbie Fashion Sweet Wardrobe - Cheerleader Fun (#180594561834) US $10.99 View Item Barbie Fashion Sweet Wardrobe - Cheerleader Fun
seller refunded payment and never sent item. why list items that you dont have?? Buyer: Member id whiplash101 ( Feedback Score Of 207) Nov-30-10 12:06
Mega Bloks Halo Hawk Covert (#180593329205) US $20.99 View Item Mega Bloks Halo Hawk Covert
Seller refunded my money I was unable to get the product I bidded on. Buyer: Member id coeyfbc24 ( Feedback Score Of 25) Nov-29-10 11:01
First Act Discovery Rock It Electric Guitar-Pink Flames (#180593100301) US $19.99 View Item First Act Discovery Rock It Electric Guitar-Pink Flames
16 Negative
14 Neutral
0 Withdrawn (0 removed by eBay)
30 Total
Thursday, December 9, 2010
You can't make this stuff up
I gave a buyer positive feedback on an item I sold to him, but he gave me a neg because I said to him that I would rather donate the item to a charity then send it to him for the low price of $1.26
Yes I was a little up set but I did ship the item after calling him a low live.
This is a couple of months old now, do I have any recourse?
Well, some posters do make that stuff up, but this poster has this neg on file:
Sent e-mail calling me a low life?? Low opening bid, no one bid after me!!!!!. Aug-19-10 14:18
Vintage Sam Snead 1,3,4 woods (#220646396826) US $1.26
Yes I was a little up set but I did ship the item after calling him a low live.
This is a couple of months old now, do I have any recourse?
Well, some posters do make that stuff up, but this poster has this neg on file:
Sent e-mail calling me a low life?? Low opening bid, no one bid after me!!!!!. Aug-19-10 14:18
Vintage Sam Snead 1,3,4 woods (#220646396826) US $1.26
Wednesday, December 8, 2010
toys r us thread put into the basement
Ebay's discussion board contractor, liveworld, has put the most recent toysrus Seller Central discussion thread into the basement.
The net result is, if you know it's there' you can find it, but no one else can find it by accident.
They have deleted the first two Seller Central threads.
Here's the thread: http://forums.ebay.com/db2/topic/Seller-Central/Just-How-Long/510285244
For what it's worth, a toolhaus report as of Wed, 12/8.
Recent Feedback Ratings (last 12 months)
1 month 6 months 12 months
Positive 779 779 779
Neutral 12 12 12
Negative 18 18 18
809 Feedback received | Revised Feedback: 2 See this Seller's 30-Day Negs
Feedback From / Price Date / Time
false sale Buyer: Member id melissa1127*dogs ( Feedback Score Of 197) Dec-08-10 14:58
Lalaloopsy Doll - Spot Splatter Splash (#180592242647) US $24.99 View Item Lalaloopsy Doll - Spot Splatter Splash
Out of stock then problems with refund? You need to get it together. Buyer: Member id reje75 ( Feedback Score Of 84) Dec-08-10 08:42
Discover Fossil Excavation Kit (#180594560851) US $6.99 View Item Discover Fossil Excavation Kit
what a joke puts items up for sale then cancels transaction waste of time Buyer: Member id jgatuk419 ( Feedback Score Of 78) Dec-07-10 23:33
Star Wars the Saga Legend 3.75" Action Figure-IG-88 (#180591979754) US $7.99 View Item Star Wars the Saga Legend 3.75" Action Figure-IG-88
Used Buy It Now and next day got an e-mail that said they didn't have in stock. Buyer: Member id skboatswife ( Feedback Score Of 178) Dec-07-10 21:34
Mega Bloks Halo Hawk Covert (#180593748034) US $20.99 View Item Mega Bloks Halo Hawk Covert
Crappy Packing, items loose and broken in bag. Buyer: Member id w0klt ( Feedback Score Of 365) Dec-07-10 19:21
Crayola 64 Colored Pencils (#180591991917) US $6.99 View Item Crayola 64 Colored Pencils
10 days to tell me item outof stock, only partial refund. Get off Ebay!!! Buyer: Member id tom35613 ( Feedback Score Of 466) Dec-07-10 13:05
Nerf Armor - Pink for Nintendo DS (#180592641669) US $16.99 View Item Nerf Armor - Pink for Nintendo DS
This item was twice the price of going directly to the toysrus website. Buyer: Member id dowdstruck ( Feedback Score Of 767) Dec-07-10 07:56
Good Night Rhode Island Board Book (#180592641803) US $9.95 View Item Good Night Rhode Island Board Book
Refunded $ quickly, however, bad track record of not having listed products :( Buyer: Member id tracy88 ( Feedback Score Of 158) Dec-06-10 19:41
Mega Bloks Halo Hawk Covert (#180593329205) US $20.99 View Item Mega Bloks Halo Hawk Covert
Sent the wrong item..Very Disappointed.. Buyer: Member id nmdb66 ( Feedback Score Of 11) Dec-06-10 07:57
Justin Bieber Basic Doll - Red Carpet (#180591965364) US $16.99 View Item Justin Bieber Basic Doll - Red Carpet
Item listed was won by me, and then cancelled because of out of stock! Buyer: Member id roadking_jack ( Feedback Score Of 146) Dec-03-10 19:08
Ferrari 1:43 Scale Racing Car with Sounds - Dino 246 GT (#180591326924) US $8.99 View Item Ferrari 1:43 Scale Racing Car with Sounds - Dino 246 GT
Item Has not arrived - 1st toysrus no messages - Now 10 days to ship???????????? Buyer: Member id busters_savings ( Feedback Score Of 2405) Dec-03-10 12:21
Bop It Bounce Game (#180594996641) US $12.99 View Item Bop It Bounce Game
Canceled purchase a day after I bought it, no refund yet.DO NOT DO BUSINESS WITH Buyer: Member id jefe7907 ( Feedback Score Of 82) Dec-03-10 06:55
Franklin 25 inch Girls Crossfire Bat - Pink (#180591930489) US $14.99 View Item Franklin 25 inch Girls Crossfire Bat - Pink
Found the same item two blocks away for the same price. My bad for not checking Buyer: Member id fywdude ( Feedback Score Of 38) Dec-03-10 06:22
Nerf Sport Nerfoop Basketball Set - Splatter (#180591983754) US $6.99 View Item Nerf Sport Nerfoop Basketball Set - Splatter
Did not ship as out of stock - yet remained in their store as available !! Buyer: Member id sidders ( Feedback Score Of 229) Dec-03-10 05:14
Kryptonics Loyal Adjustable Inline Skate - Size 1-4 (#180595237580) US $18.74 View Item Kryptonics Loyal Adjustable Inline Skate - Size 1-4
poor professionalism/customer service Buyer: Member id jr8rulz ( Feedback Score Of 32) Dec-02-10 21:46
Hot Wheels Criss Cross Crash Speed Car Set (#180592242692) US $39.99 View Item Hot Wheels Criss Cross Crash Speed Car Set
palomino not received, at time of order more then 10 available, out of stock now Buyer: Member id winyantatanka ( Feedback Score Of 367) Dec-02-10 19:39
Paradise Horses 10 inch Western Horse - Palomino (#180592020922) US $19.99 View Item Paradise Horses 10 inch Western Horse - Palomino
did not have item in auction sent different item. hassel return Buyer: Member id jnj10 ( Feedback Score Of 148) Dec-02-10 18:19
Story Reader Disney Girl Value Set (#180591953374) US $34.99 View Item Story Reader Disney Girl Value Set
You shouldn't be selling on ebay if you don't have the product. Buyer: Member id avan_nice ( Feedback Score Of 12) Dec-02-10 08:48
LEGO Harry Potter Hagrid's Hut (4738) (#180594634955) US $44.99 View Item LEGO Harry Potter Hagrid's Hut (4738)
not happy about the shipping cost delivered to someone else :( product 5 stars! Buyer: Member id pdcarrell_2008 ( Feedback Score Of 21) Dec-02-10 07:06
Step2 Deluxe Nursery Center (#180591931634) US $69.99 View Item Step2 Deluxe Nursery Center
Cancelled transaction. Really wish i would have looked at reviews before. Buyer: Member id kerseyfamily03 ( Feedback Score Of 11) Dec-01-10 17:45
Fallout 3 for PC (#180593568273) US $19.99 View Item Fallout 3 for PC
another cancelled order! No explaination! Just Wrong! Buyer: Member id luckymother2 ( Feedback Score Of 325) Dec-01-10 14:01
Dippin' Dots Frozen Dot Mix Value Refill Pack (#180594591973) US $14.99 View Item Dippin' Dots Frozen Dot Mix Value Refill Pack
Cancelled order - not in stock. Refunded Payment. Buyer: Member id moryall ( Feedback Score Of 968) Dec-01-10 12:28
Penbo Bebe Pet - Electric Blue (#180594386579) US $9.99 View Item Penbo Bebe Pet - Electric Blue
Cancelled order - not in stock. Refunded Payment. Buyer: Member id moryall ( Feedback Score Of 968) Dec-01-10 12:27
Penbo Bebe Pet - Purple (#180594181341) US $9.99 View Item Penbo Bebe Pet - Purple
Ordered and then my order was cancelled due to lack of stock. Buyer: Member id firstkms ( Feedback Score Of 334) Dec-01-10 11:13
Super Hero Squad 2-Pack-Taskmaster & Deadpool (#180591640168) US $6.99 View Item Super Hero Squad 2-Pack-Taskmaster & Deadpool
I should have paid attention to the feedback. Item was NOT available. Buyer: Member id akita2go ( Feedback Score Of 327) Dec-01-10 07:29
Barbie Fashion Sweet Wardrobe - Cheerleader Fun (#180594561834) US $10.99 View Item Barbie Fashion Sweet Wardrobe - Cheerleader Fun
THEY GAVE ME A TRACKING NUMBER AND THE PACKAGE NEVER LEFT THEIR WAREHOUSE. Buyer: Member id 7427juanv ( Feedback Score Of 24) Nov-30-10 12:20
LEGO Brick Stereo CD Boombox - Yellow (#180591210360) US $39.99 View Item LEGO Brick Stereo CD Boombox - Yellow
seller refunded payment and never sent item. why list items that you dont have?? Buyer: Member id whiplash101 ( Feedback Score Of 206) Nov-30-10 12:06
Mega Bloks Halo Hawk Covert (#180593329205) US $20.99 View Item Mega Bloks Halo Hawk Covert
Had product listed but did not have product. Still waiting for refund. Buyer: Member id elsiek7620 ( Feedback Score Of 41) Nov-29-10 12:15
Lalaloopsy Doll - Spot Splatter Splash (#180592242647) US $24.99 View Item Lalaloopsy Doll - Spot Splatter Splash
Seller refunded my money I was unable to get the product I bidded on. Buyer: Member id coeyfbc24 ( Feedback Score Of 25) Nov-29-10 11:01
First Act Discovery Rock It Electric Guitar-Pink Flames (#180593100301) US $19.99 View Item First Act Discovery Rock It Electric Guitar-Pink Flames
Do Not Order from this seller! Order was cancelled three days later! BS! Buyer: Member id owens0bqh ( Feedback Score Of 176) Nov-27-10 08:58
Little Tikes Cozy Coupe Shopping Cart - Pink (#180591980531) US $34.99 View Item Little Tikes Cozy Coupe Shopping Cart - Pink
Item sold NOT available, hassle getting money back in acct., VERY DISAPPOINTED Buyer: Member id lands621 ( Feedback Score Of 23) Nov-26-10 15:06
Little Tikes Cozy Coupe Shopping Cart - Pink (#180591980531) US $34.99 View Item Little Tikes Cozy Coupe Shopping Cart - Pink
Instant payment? I want instant product then. Waste of time. Stupid Buyer: Member id smitliff ( Feedback Score Of 575) Nov-25-10 02:39
Teacup Piggy Playset with Bow Sunglasses - Snowflake (#180591532508) US $16.99 View Item Teacup Piggy Playset with Bow Sunglasses - Snowflake
what a joke puts items up for sale yhen cancels transaction waste of time Buyer: Member id sierra071371 ( Feedback Score Of 234) Nov-24-10 19:15
Teacup Piggy Playset with Bow Sunglasses - Snowflake (#180591532508) US $16.99 View Item Teacup Piggy Playset with Bow Sunglasses - Snowflake
21 Negative
12 Neutral
0 Withdrawn (0 removed by eBay)
33 Total
The net result is, if you know it's there' you can find it, but no one else can find it by accident.
They have deleted the first two Seller Central threads.
Here's the thread: http://forums.ebay.com/db2/topic/Seller-Central/Just-How-Long/510285244
For what it's worth, a toolhaus report as of Wed, 12/8.
Recent Feedback Ratings (last 12 months)
1 month 6 months 12 months
Positive 779 779 779
Neutral 12 12 12
Negative 18 18 18
809 Feedback received | Revised Feedback: 2 See this Seller's 30-Day Negs
Feedback From / Price Date / Time
false sale Buyer: Member id melissa1127*dogs ( Feedback Score Of 197) Dec-08-10 14:58
Lalaloopsy Doll - Spot Splatter Splash (#180592242647) US $24.99 View Item Lalaloopsy Doll - Spot Splatter Splash
Out of stock then problems with refund? You need to get it together. Buyer: Member id reje75 ( Feedback Score Of 84) Dec-08-10 08:42
Discover Fossil Excavation Kit (#180594560851) US $6.99 View Item Discover Fossil Excavation Kit
what a joke puts items up for sale then cancels transaction waste of time Buyer: Member id jgatuk419 ( Feedback Score Of 78) Dec-07-10 23:33
Star Wars the Saga Legend 3.75" Action Figure-IG-88 (#180591979754) US $7.99 View Item Star Wars the Saga Legend 3.75" Action Figure-IG-88
Used Buy It Now and next day got an e-mail that said they didn't have in stock. Buyer: Member id skboatswife ( Feedback Score Of 178) Dec-07-10 21:34
Mega Bloks Halo Hawk Covert (#180593748034) US $20.99 View Item Mega Bloks Halo Hawk Covert
Crappy Packing, items loose and broken in bag. Buyer: Member id w0klt ( Feedback Score Of 365) Dec-07-10 19:21
Crayola 64 Colored Pencils (#180591991917) US $6.99 View Item Crayola 64 Colored Pencils
10 days to tell me item outof stock, only partial refund. Get off Ebay!!! Buyer: Member id tom35613 ( Feedback Score Of 466) Dec-07-10 13:05
Nerf Armor - Pink for Nintendo DS (#180592641669) US $16.99 View Item Nerf Armor - Pink for Nintendo DS
This item was twice the price of going directly to the toysrus website. Buyer: Member id dowdstruck ( Feedback Score Of 767) Dec-07-10 07:56
Good Night Rhode Island Board Book (#180592641803) US $9.95 View Item Good Night Rhode Island Board Book
Refunded $ quickly, however, bad track record of not having listed products :( Buyer: Member id tracy88 ( Feedback Score Of 158) Dec-06-10 19:41
Mega Bloks Halo Hawk Covert (#180593329205) US $20.99 View Item Mega Bloks Halo Hawk Covert
Sent the wrong item..Very Disappointed.. Buyer: Member id nmdb66 ( Feedback Score Of 11) Dec-06-10 07:57
Justin Bieber Basic Doll - Red Carpet (#180591965364) US $16.99 View Item Justin Bieber Basic Doll - Red Carpet
Item listed was won by me, and then cancelled because of out of stock! Buyer: Member id roadking_jack ( Feedback Score Of 146) Dec-03-10 19:08
Ferrari 1:43 Scale Racing Car with Sounds - Dino 246 GT (#180591326924) US $8.99 View Item Ferrari 1:43 Scale Racing Car with Sounds - Dino 246 GT
Item Has not arrived - 1st toysrus no messages - Now 10 days to ship???????????? Buyer: Member id busters_savings ( Feedback Score Of 2405) Dec-03-10 12:21
Bop It Bounce Game (#180594996641) US $12.99 View Item Bop It Bounce Game
Canceled purchase a day after I bought it, no refund yet.DO NOT DO BUSINESS WITH Buyer: Member id jefe7907 ( Feedback Score Of 82) Dec-03-10 06:55
Franklin 25 inch Girls Crossfire Bat - Pink (#180591930489) US $14.99 View Item Franklin 25 inch Girls Crossfire Bat - Pink
Found the same item two blocks away for the same price. My bad for not checking Buyer: Member id fywdude ( Feedback Score Of 38) Dec-03-10 06:22
Nerf Sport Nerfoop Basketball Set - Splatter (#180591983754) US $6.99 View Item Nerf Sport Nerfoop Basketball Set - Splatter
Did not ship as out of stock - yet remained in their store as available !! Buyer: Member id sidders ( Feedback Score Of 229) Dec-03-10 05:14
Kryptonics Loyal Adjustable Inline Skate - Size 1-4 (#180595237580) US $18.74 View Item Kryptonics Loyal Adjustable Inline Skate - Size 1-4
poor professionalism/customer service Buyer: Member id jr8rulz ( Feedback Score Of 32) Dec-02-10 21:46
Hot Wheels Criss Cross Crash Speed Car Set (#180592242692) US $39.99 View Item Hot Wheels Criss Cross Crash Speed Car Set
palomino not received, at time of order more then 10 available, out of stock now Buyer: Member id winyantatanka ( Feedback Score Of 367) Dec-02-10 19:39
Paradise Horses 10 inch Western Horse - Palomino (#180592020922) US $19.99 View Item Paradise Horses 10 inch Western Horse - Palomino
did not have item in auction sent different item. hassel return Buyer: Member id jnj10 ( Feedback Score Of 148) Dec-02-10 18:19
Story Reader Disney Girl Value Set (#180591953374) US $34.99 View Item Story Reader Disney Girl Value Set
You shouldn't be selling on ebay if you don't have the product. Buyer: Member id avan_nice ( Feedback Score Of 12) Dec-02-10 08:48
LEGO Harry Potter Hagrid's Hut (4738) (#180594634955) US $44.99 View Item LEGO Harry Potter Hagrid's Hut (4738)
not happy about the shipping cost delivered to someone else :( product 5 stars! Buyer: Member id pdcarrell_2008 ( Feedback Score Of 21) Dec-02-10 07:06
Step2 Deluxe Nursery Center (#180591931634) US $69.99 View Item Step2 Deluxe Nursery Center
Cancelled transaction. Really wish i would have looked at reviews before. Buyer: Member id kerseyfamily03 ( Feedback Score Of 11) Dec-01-10 17:45
Fallout 3 for PC (#180593568273) US $19.99 View Item Fallout 3 for PC
another cancelled order! No explaination! Just Wrong! Buyer: Member id luckymother2 ( Feedback Score Of 325) Dec-01-10 14:01
Dippin' Dots Frozen Dot Mix Value Refill Pack (#180594591973) US $14.99 View Item Dippin' Dots Frozen Dot Mix Value Refill Pack
Cancelled order - not in stock. Refunded Payment. Buyer: Member id moryall ( Feedback Score Of 968) Dec-01-10 12:28
Penbo Bebe Pet - Electric Blue (#180594386579) US $9.99 View Item Penbo Bebe Pet - Electric Blue
Cancelled order - not in stock. Refunded Payment. Buyer: Member id moryall ( Feedback Score Of 968) Dec-01-10 12:27
Penbo Bebe Pet - Purple (#180594181341) US $9.99 View Item Penbo Bebe Pet - Purple
Ordered and then my order was cancelled due to lack of stock. Buyer: Member id firstkms ( Feedback Score Of 334) Dec-01-10 11:13
Super Hero Squad 2-Pack-Taskmaster & Deadpool (#180591640168) US $6.99 View Item Super Hero Squad 2-Pack-Taskmaster & Deadpool
I should have paid attention to the feedback. Item was NOT available. Buyer: Member id akita2go ( Feedback Score Of 327) Dec-01-10 07:29
Barbie Fashion Sweet Wardrobe - Cheerleader Fun (#180594561834) US $10.99 View Item Barbie Fashion Sweet Wardrobe - Cheerleader Fun
THEY GAVE ME A TRACKING NUMBER AND THE PACKAGE NEVER LEFT THEIR WAREHOUSE. Buyer: Member id 7427juanv ( Feedback Score Of 24) Nov-30-10 12:20
LEGO Brick Stereo CD Boombox - Yellow (#180591210360) US $39.99 View Item LEGO Brick Stereo CD Boombox - Yellow
seller refunded payment and never sent item. why list items that you dont have?? Buyer: Member id whiplash101 ( Feedback Score Of 206) Nov-30-10 12:06
Mega Bloks Halo Hawk Covert (#180593329205) US $20.99 View Item Mega Bloks Halo Hawk Covert
Had product listed but did not have product. Still waiting for refund. Buyer: Member id elsiek7620 ( Feedback Score Of 41) Nov-29-10 12:15
Lalaloopsy Doll - Spot Splatter Splash (#180592242647) US $24.99 View Item Lalaloopsy Doll - Spot Splatter Splash
Seller refunded my money I was unable to get the product I bidded on. Buyer: Member id coeyfbc24 ( Feedback Score Of 25) Nov-29-10 11:01
First Act Discovery Rock It Electric Guitar-Pink Flames (#180593100301) US $19.99 View Item First Act Discovery Rock It Electric Guitar-Pink Flames
Do Not Order from this seller! Order was cancelled three days later! BS! Buyer: Member id owens0bqh ( Feedback Score Of 176) Nov-27-10 08:58
Little Tikes Cozy Coupe Shopping Cart - Pink (#180591980531) US $34.99 View Item Little Tikes Cozy Coupe Shopping Cart - Pink
Item sold NOT available, hassle getting money back in acct., VERY DISAPPOINTED Buyer: Member id lands621 ( Feedback Score Of 23) Nov-26-10 15:06
Little Tikes Cozy Coupe Shopping Cart - Pink (#180591980531) US $34.99 View Item Little Tikes Cozy Coupe Shopping Cart - Pink
Instant payment? I want instant product then. Waste of time. Stupid Buyer: Member id smitliff ( Feedback Score Of 575) Nov-25-10 02:39
Teacup Piggy Playset with Bow Sunglasses - Snowflake (#180591532508) US $16.99 View Item Teacup Piggy Playset with Bow Sunglasses - Snowflake
what a joke puts items up for sale yhen cancels transaction waste of time Buyer: Member id sierra071371 ( Feedback Score Of 234) Nov-24-10 19:15
Teacup Piggy Playset with Bow Sunglasses - Snowflake (#180591532508) US $16.99 View Item Teacup Piggy Playset with Bow Sunglasses - Snowflake
21 Negative
12 Neutral
0 Withdrawn (0 removed by eBay)
33 Total
Sunday, December 5, 2010
Hair trigger INR filings
In this announcement we see:
Buyers prevented from opening cases too soon
Additional checks will be in place to ensure a reasonable window of time for delivery before a buyer can open an eBay Buyer Protection case for an item not received or item not as described. When you upload tracking information and delivery is confirmed, buyers will not be able to open a case for item not received.
However, we have seen several reports lately like this one:
I had one filed 2 weeks ago on a Monday after they paid on the Friday before.
I don't believe the promised protection is effective, or maybe there are some gotchas involving where the shipping label was purchased, or something else not explained very well.
Buyers prevented from opening cases too soon
Additional checks will be in place to ensure a reasonable window of time for delivery before a buyer can open an eBay Buyer Protection case for an item not received or item not as described. When you upload tracking information and delivery is confirmed, buyers will not be able to open a case for item not received.
However, we have seen several reports lately like this one:
I had one filed 2 weeks ago on a Monday after they paid on the Friday before.
I don't believe the promised protection is effective, or maybe there are some gotchas involving where the shipping label was purchased, or something else not explained very well.
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