The ebay site is inconsistent and broken, regardless of what ebay's real intent is.
Near as I can tell, the intent is to allow, as always, seller to demand cash as payment for a local pick up. Various places in the help pages explain that.
However, the listing cannot be created except as seller agrees to take paypal. The problem with taking paypal for LPU is that no paypal seller protection is available. The stuff is not shipped, and thus there is no DC online to inspect.
This is causing tension and confusion. Either flatly disallow requiring cash, and explain the seller protection issue. Or allow it.
Please fix.
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Lack of DC for LPU is easily replaced with buyer's signature on bill-of-sale/invoice/receipt at the time of pick up. Some may go even further requiring copy of buyer's ID as well.
ReplyDeleteBut eBay's intent for site inconsistencies is obvious. Anything that would annoy buyer even though it is not sellers fault, will most likely be reflected in OTP feedback and/or low DSRs which in turn will be making more money for eBay.
When judging an INR dispute, Paypal does not consider evidence not online visible from a trusted source.
ReplyDeleteWhile I'm not sure why ebay allows such inconsistencies to exist, I'm quite confident that annoying buyers is not the reason.
When dispute is escalated, there are options in PayPal to upload and/or fax documents.
ReplyDeleteBuyer's signature on bill-of-sale/invoice/receipt matching scan of ID is viable proof of LPU.
eBay allows such inconsistencies to exist not to annoy buyers directly, but to ensure and improve income when annoying buyers leave OTP feedback and/or low DSRs for something seller was not even at fault.
There is no way to authenticate a faxed signature, short of notarization.
ReplyDeleteThe reason I don't believe the faxed signature proof of delivery is that a paypal scam would immediately become apparent to even a low IQ crook, with paypal eating the credit card charge back.
Paypal doesn't like to eat chargebacks.
Validity of such documents is determined by PayPal reviewer on case by case basis with request for further proof if necessary. Unlikely crook buyer will pursue INR knowing that it is in fact copy of his ID and his signature.
ReplyDeleteBut you're right about chargebacks, PayPal rarely eats them especially those over $250.
But you already knew that from the Seller Protection Myth.