Tuesday, April 26, 2011

When NPB can leave neg

Some believe that a non-paying buyer can not leave negative fb, or that if they do, ebay will remove the neg if seller closes the UID with buyer receiving a strike.

While generally true, there is a broad category of exception: when buyer and seller have had communication before the UID was filed.

A contemporary story involves a seller who was negged after he determined that buyer's repeated requests for more detailed authentication were some kind of game, and ceased to reply. Then, seller filed and closed the UID. Buyer negged. Ebay continues to refuse to remove the neg:

Because I did not respond to his last question eBay states that his feedback is warranted and I did not provide the proof he was requesting

Neg from 22 Apr 2011:

couldn't provide watch authentication, and doesn't communicate when contacted.

3 comments:

  1. Losing Feedback privileges

    In certain cases, members can lose Feedback privileges. For example, when a buyer doesn't pay for an item, it can affect their Feedback privileges for that transaction.

    Is eBay once again confused about their own policies? - DUH!

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  2. For example, when a buyer doesn't pay for an item, it can affect their Feedback privileges for that transaction.

    Notice, it doesn't say that the NPB will be blocked from leaving feedback. If ebay had wanted to have such a rule, it would be easy to implement, but it would end up a gaming target for sellers.

    ReplyDelete
  3. JD probably explained to you personally during your last date what he thinks "affecting privileges" means other than loosing them. The rest of us are not aware of alternative definitions.

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