Ebay software quality control has historically been poor, and is not obviously improving.
The issue is complicated by the fact that sometimes the glitch is deliberate, but usually is simply due to lack of caring to fix something which is obviously broken.
Here's a current list, I'll update as appropriate.
1. When the UID assistant closes the case with a return of FVF for seller, the feedback for that transaction remains in sellers "need to leave feedback" list, with a note explaining that it has been disabled.
Solution: either remove it, or allow it to be removed by seller.
2. The seller dashboard reports it is "updated daily", but only some of it updates daily.
Solution: clarify the message to say when things update, or make it all update daily
3. Various places in ebay documentation state that only one feedback per buyer per week will be scored against a seller, but this is not true when discussing negative stars. Multiple neg stars from what was essentially one transaction add up. Sometimes CS will combine them, sometimes not.
Solution: make them not add up, or clarify the rules.
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