Thursday, February 23, 2012

Feedback cranks

Feedback cranks come in two flavors.

Buyer, and seller.

They're both anti-social sorts, living in the past.

A bit of history. Until 2008, sellers could leave negative feedback for buyers. For powerful (if hard to anticipate in advance) reasons, this resulted in a huge advantage for sellers who withheld feedback until after buyer had posted feedback.

If buyer negged seller, seller negged buyer. Buyer freaked out, never did that again. Some buyers became cranky, and refused to post 1st feedback. If they had all done that, it would have helped, but most buyers docily posted 1st fb, and sellers posted last fb.

However, for four years now, no negs for buyers. DSRs have come to be the dominant measure of an ebay seller. Public feedback is almost useless in all regards.

But cranks remain on both sides. Buyers who demand 1st fb. Sellers who demand 1st fb. Buyers who demand quick fb. Sellers who refuse to post timely feedback.

Feedback is a major stress point on ebay, and it's mostly all pain no gain.

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