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Just an update to my case that was opened 3 months after payment. The buyer escalated the case after 3 days and this was eBay's decision:
"eBay Customer Support has reviewed the case and made a final decision.The buyer is not eligible for a refund.
Decision: This case was decided in the buyer's favor. Although you won't have to reimburse your buyer for this transaction, the case will still be counted when determining your seller standing.
You can also view the details of this case in the Resolution Center."
Decision: This case was decided in the buyer's favor. Although you won't have to reimburse your buyer for this transaction, the case will still be counted when determining your seller standing.
You can also view the details of this case in the Resolution Center."
So it looks like allowing buyers to open up cases after
45 days is a way to put marks on sellers accounts without going against
their terms of service and making them refund.
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I just don't know what to say. That is an atrocious report.
http://forums.ebay.com/db2/topic/Seller-Central/More-Disputes-Coming/5200147175?start=750
Posted by user
http://forums.ebay.com/db2/topic/Seller-Central/More-Disputes-Coming/5200147175?start=750
Posted by user
Why did you come back to the boards? We thought you left for good, but you're back to annoy people again. Not nice.
ReplyDeleteOleg, my old friend, I'm pleased you noticed.
ReplyDeleteI find I'm still of value, although less so than before. Some others have come to speak the truth on the boards.