Thursday, January 14, 2010

Neg for seller not leaving 1st fb

This question gets discussed at length on the fb board.

Back in 2008, after the feedback changes to disallow buyer negs, some buyers started posting negative to all sellers who did not post 1st fb.

And the negs were removed.

But later, ebay ceased to remove such negs. In fact, it's not clear that they ever had a policy to remove them. External observations are consistent with one or two CS reps being willing to remove them, but eventually being told not to do so.

While it is far easier just to leave a low star or two, some buyers want to neg.

While this was in doubt, examples of un-removed negs were collected and archived here. After a while, the trend seemed clear, none were removed. Thus, the collection of examples has ended.


11 Feb 2010 Update: here is a current example. This buyer has left two negs, on 10 Feb. See if they stay or go:
http://feedback.ebay.com/ws/eBayISAPI.dll?ViewFeedback2&userid=alexgaby1012&ftab=FeedbackLeftForOthers

15 Feb Second Test Case
Neg left 14 Feb
Received quick Doesnt leave fdback unless he gets fdback 1st. Poor bus. strategy
(link accidentally deleted)

11 Mar Third Test Case
Neut left 10 Mar
http://feedback.ebay.com/ws/eBayISAPI.dll?ViewFeedback2&userid=tarasadies&ftab=FeedbackLeftForOthers

Here's one standing from a long time ago, which makes one wonder if the removals were done by some rogue employee:
http://feedback.ebay.com/ws/eBayISAPI.dll?ViewFeedback2&userid=gene9404&ftab=FeedbackLeftForOthers

Here's one from 5 Mar 2010
When i have to leave feedback first as a buyer it is negative.
http://feedback.ebay.com/ws/eBayISAPI.dll?ViewFeedback2&ftab=FeedbackLeftForOthers&userid=trailing.on&iid=-1&de=off&items=200

Here's one from 1 May 09 (and a couple more from this fb crank):
Plays feedback manipulation games... not good. Great product, A-
http://feedback.ebay.com/ws/eBayISAPI.dll?ViewFeedback2&ftab=FeedbackLeftForOthers&userid=1hobbyman1&iid=-1&de=off&items=100

This fb crank doesn't neg, but does suggest posting a '2' DSR:
# If the seller leaves feedback in a timely manner, I will give "Good" Communication rating (more on ratings in the next section)
# If the seller fails to leave feedback, I will give them grace period of at least 3 days (usually, that's actually a week or more) and if nothing happens, eventually I will leave feedback saying that the seller failed to leave feedback upon the receipt of the payment, and the Communication rating will be "Poor"
# If the seller does not act politely, the Communication rating will be "Very Poor", or in rare cases I reserve the right to leave Neutral feedback even if I'm happy with the item

http://members.ebay.com/ws/eBayISAPI.dll?ViewUserPage&userid=wesha_the_leopard

Two more neutrals, left in sept, 09:
http://feedback.ebay.com/ws/eBayISAPI.dll?ViewFeedback2&userid=kdryan4&ftab=FeedbackLeftForOthers

New item from May 10, see neg from 25 May:
http://feedback.ebay.com/ws/eBayISAPI.dll?ViewFeedback2&userid=old-mopar&ftab=AllFeedback

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