Posted to fb forum 5 Apr 10 by user jasonddority908. Bolding added:
THIS IS A COPY OF MY EMAIL FROM EBAY SAYING TO IS OK TO USE THREATS TO SELLERS OF BAD FEEDBACK IF YOU DO NOT THINK THER SHIPPING COST IS FAIR
Dear Jason, Thank you for contacting eBay in regard to your report of Feedback extortion from user "*shop-in-amerika*". We are very concerned about violations on the site and have thoroughly investigated your report. The eBay Privacy Policy prevents me from discussing the specifics of our investigation. I can tell you, however, that in this instance we didn't find evidence that a violation occurred. eBay can only take action on a case of Feedback extortion if it is very apparent that the buyer's intent is only to get more out of the seller than was originally listed in the auction. Additionally, we asked sellers to be more flexible on shipping and to be more reasonable on theshipping fee since it promotes good business on eBay. Please note that if a buyer requests to ask for a shipping discount with the threat of negative Feedback, we do not consider this extortion. Feedback Extortionis defined by a buyer or seller using the Feedback system to get goods or services outside of the transaction. In your case, the buyer is dissatisfied with your shipping fee charges. It is still your prerogative to refuse, but the buyer may leave Feedback either way. You can learn more about eBay's Feedback Extortion policy at the following link: Link Thank you for your time. Sincerely, LarisaeBay Customer Support______________________________
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8 Negs received 1 Apr 10
http://feedback.ebay.com/ws/eBayISAPI.dll?ViewFeedback2&userid=jasonddority908&ftab=AllFeedback&userblob=77DECF11BCA3FE63E7F6E6E71A9380399FF016824814FF242FD386497D0A81BEB1682F0F880450F7
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