Tuesday, April 20, 2010

Shiping gougers vs shipping gouge cranks

Ebay has always been a bit uneasy about buyers on campaigns.

Leave nearly all negs, and a buyer is likely to get momentarily suspended, and counseled to become more sociable.

On the other hand, ebay has always been more than a bit uneasy about shipping gougers.

One particularly obnoxious kind of shipping gouger is a seller who sells things cheap, under $6 or $7, but charges enough in the shipping to make it up.

These sellers have intense issues when someone wants to buy 10 of something. Say shipping is $2.50 (but it's going in an envelope for under $1). 10X 2.50 is $25. Fair shipping, maybe $4. However, if seller ships them for $4, seller might well lose money. Some sellers try to convince buyer to "see the discount", as compared to "see a fair price". So the seller would discount the $25 down to $18, and say "25% discount".

Others try to add a "handling charge per item". So our example seller would say "shipping is $4, but (as stated in the listing), I'm adding $1.50 per item after 1. Total shipping is $18.

In both cases, clearly the shipping charge is a windfall for seller. Ebay does not support such sellers.

But lately, we have seen the "gouge crank", a buyer who seems to delight in buying multiple low cost items, and negs if seller won't back off the gouge.

How this dilemma will be resolved is unknown.

Keep your eye on this buyer:
http://feedback.ebay.com/ws/eBayISAPI.dll?ViewFeedback2&userid=*shop-in-amerika*&ftab=FeedbackLeftForOthers

Observe in particular two sets of negs.
One left 19 Apr 10.
One left 1 Apr 10.

It's not a real clean case. Buyer seems cranky in general.

Update 30 Apr 10: all fb left by this buyer has been removed.

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