Delayed massive punishment with no warning.

I'm for improved seller performance, measured by DSRs, and coerced by ebay when necessary.

But this is just nonsense.

Seller has issues in July.
Come December, with no recent issues at all, seller ends up indefinitely suspended, with no warning.

I've read other similar stories.



Dec 15, 2010 1:52 PM
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Hey thanks for the replies. I totally understand the shipping and went back and even credited shipping cost to those I knew of. Of course, they already left the bad star , so they don't mention that. But the time period that I went through the slow shipping was back in july. EVERY single thing I have sold and shipped since then got great shipping time comments, but the gold star never acknowledged that and sat with less then half the star covered with gold. Even after I got the "Congratulations, you're improving" email, I sold more items with great shipping time and it still never budged. Then I got the Nov. 16th email saying I was back in the "doghouse: again with my DSR????
The latest is now I am BANNED from selling "indefinetely" as a result of the ratings. I called and customer servce actually transferred me to the "Safe Harbor" department , where a guy told me I was banned because of "customer complaints back in July".......JULY???? He also told me that when Ebay says indefinetely it means forever. I said "so basically you are putting me out of business for something I corrected that happened in July?"..he said yes. He would not tell me who or what any other complaints were, he told me they had not viewed my total feedback history, especially recently and the decision was made to ban me. SO I want to know how 279 sales with 100% positive and only 3 bad customer raps can Ebay justify a ban without a temp suspension or 30 day ban or something other then being done with you forever with no chance or place to appeal? This guy wouldn't even tell me the next level to go to to appeal./he said he was it. SO now I have to try and find a way to appeal this or start over with a new ID....how do you do that buy the way.....don't they catcvh it with your Paypal addy? Hey thanks for the help anyway. I spent the last 2 hours reading this forum and it is obvious I am not the only one being screwed by them