Here's an example.
Buyer buys a machine, which costs $75 for the machine, and $75 to ship.
The machine normally comes with a handle, which is shown in the picture.
When the machine arrives, the handle is just the wrong one, and doesn't work. When contacted, seller, smugly, agrees to take a return, with buyer paying return shipping. Buyer files SNAD, but when presented with the alternatives, chooses to fabricate a new handle rather than return the stuff. Buyer requests $15 as a partial, to cover the costs of the new handle.
Seller refuses the partial, confident in the fairness of a promised full refund if buyer returns the stuff.
Eventually, seller wins the SNAD, because buyer does not return the machine.
Buyer negs.
Seller fumes, but learns to not do that in the future.
The neg has served its purpose.
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In the real world of eBay more likely scenario is that the buyer fabricated the story ether for the discount or to offset their grief of realization for not reading about handle in the description.
ReplyDeleteSo if the purpose of a neg was to make seller realize the venue will uphold buyer's reasoning (or lack of such) to gain additional income on seller's harm - neg indeed served its purpose well.
That is for sure how some people analyze seller misbehavior.
ReplyDelete