So what does indefinite selling restriction mean?
Here's some cases to keep an eye on.
Case 1: status, still RESTRICTED, began 2 Feb 11
I have had the same issue. Tonight, well, this morning, I got the same email telling me - Unfortunately, your eBay account has been restricted indefinitely from selling because your performance has not met the standards required to sell on eBay. If you had any current listings, they have been removed and your selling fees will be credited.
My review date is the 20th of the month, and it states that my account will be reviewed on Feb 20. Yet everything was removed today? My feedback score is 99% which, frankly, is what the buyers are looking at. Not how many 1s or 2s I have. I am going to call them in the morning to see where it gets me. Why tell me that you are going to review in 20 days, yet pull everything now. I don't get it.
http://shop.ebay.com/makeupdivas/m.html?_nkw=&_armrs=1&_from=&_ipg=50
Case 2, status RESTRICTED. began about 1 Feb
Identical experience today except I have over 5000 feedback, I only spoke to one customer service rep. (or 2 if you count the 52 minute wait for the overseas operator to finally switch me to the real one) and after she assured me that there was no recourse and that I was through selling on Ebay forever she hung up on me without any mention of a lawsuit. My insisting politely that I needed to speak with someone else was apparently enough... although she was kind enough to promise to have her supervisor review my case - but that they probably wouldn't calling or e-mailing me. Yesterday I spent 10 hours listing items and this morning my listings were gone along with my established business, this weeks paycheck and my family's sole source of income. My only bad DSR score was at 1.42% (1% is allowable) meaning that Ebay - without warning, without contacting me and without giving any me any avenue for recourse or review - took away my livelihood because less than 1/2 of 1% of my buyers left 1's & 2's. And just to clarify, 1.42% is a made up # as buyers aren't required to leave DSR's so it is actually less than 1% of my total. Thanks Ebay, I've never felt that you valued my business but I sure never expected this. I'm sure that they are within their rights but this should be illegal. I should not be able to lose my business in this manner, I can't even know who complained about what or why, and I can't speak to the person who made the decision to take away my livelihood because apparently nobody did, I just fit Ebay's one size fits all criteria for Indefinite Suspension.
http://shop.ebay.com/texaskiwear/m.html?_nkw=&_armrs=1&_from=&_ipg=50
Case 3: status, RESTRICTED began about 1 Feb 11
Yes me too Same wording but agent said they have quarterly reviews? They removed all my listings even the one that had a bid, No warning no justifiable good reason , only the word of 2.43% of buyers who felt that S/H charges were unreasonable in their opinion. Does this really translate to the fact that 2.43% of the buyers whims determines the seller status ???
http://shop.ebay.com/saldixie/m.html?_nkw=&_armrs=1&_from=&_ipg=&_trksid=p3686
Case 4: status RESTRICTED began about 13 Jan
http://shop.ebay.com/blendmik/m.html?_nkw=&_armrs=1&_from=&_ipg=50
Case 5: status UNKNOWN restriction began about 20 Nov 10
http://shop.ebay.com/mishxr-7/m.html?_nkw=&_armrs=1&_from=&_ipg=50
Case 6: status UNKNOWN restriction began about 15 Dec
http://shop.ebay.com/bballjunky24/m.html?_nkw=&_armrs=1&_from=&_ipg=50
Case 7: status RESTRICTED restriction began about 6 Feb
http://shop.ebay.com/blackplay/m.html?_nkw=&_armrs=1&_from=&_ipg=50
Case 8: status RESTRICTED restriction began about 5 Feb 11
http://feedback.ebay.com/ws/eBayISAPI.dll?ViewFeedback2&userid=cashsticker&ftab=AllFeedback
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WOW! eBay is loosing lots of money, I hope minor eBay shareholders paying attention ;)
ReplyDeleteI received an indefinite restriction from selling. I have 100 percent positive feedback with 1864 transactions. -1.42% on shipping charges. Funny thing is, I post shipping up front when I create the listing so it shouldn't be a surprise to the buyer. When I phoned the lifeless, vapid drone at Ebay, he made no mention of any review. He just said the restriction would be at least six months. This is a major hit to me financially.
ReplyDeleteFunny thing is, I post shipping up front when I create the listing so it shouldn't be a surprise to the buyer.
ReplyDeleteThat doesn't seem to protect sellers from negative s/h stars when buyers believe the shipping to be unreasonable.
I had a 99.5% positive feedback with only 1 negative in 500 and I too was restricted without any explanation. They sent a letter saying I was permanently restricted due to poor DSR ratings. I have never had a problem and the one negative was when I had a death in my family and the shipping was a few days late which I explained to the buyer.
ReplyDeleteI RECCOMEND EVERYONE TRYING OUT ebid.net
ReplyDeleteJust want to say ive had the Indefinate selling restriction on ebay, after 5 years of having an above average rating, was in the last 12 months due to personal circumstances my rating fell for postage time, I was on 4.5 out of 5 on postage, and got shafted by ebay on that. clearly they dont want little businesses doing well, just the big fish. LETS GET THE WORD OUT THERE ABOUT ALTERNATIVE SITES, I JUST SIGNED UP WITH EBID.NET ITS GOT FREE INSETION FEES FOR LISTINGS, AND MUCH LOWER FEES OVERALL AND LOOKS TO ME LIKE EBAYS BIGGEST COMPETITIOR.
Does ebid care if a seller ships slow, when that is due to personal circumstances?
ReplyDelete