The Ebay selling page is basically very good for small and beginning sellers. However, there are some traps which just seem unnecessary.
1. "Second Chance Offer". This feature is useless for 98% of sellers, and exists as a trap for beginning sellers who think it might be for when the original buyer hasn't paid for two days.
Solution: for the 1 or 2% of sellers whose model makes 2CO useful, enable it via some advanced setting.
2. Feedback for items not yet paid for. There is no logical reason why a seller would leave feedback before being paid. This is an anachronism from way back. As it is, it's simply an invitation to leave mistaken feedback.
Solution: don't enable feedback until the item is paid for, or marked paid.
3. Print Shipping Label for items not yet paid for. Similar problem as to early feedback, but the consequences are far worse.
Solution: don't enable printing shipping label until item is paid for, or marked paid.
4. Glitches remain with the selling page reporting that an item has an open question from buyer. Example I've seen involves seller contacting buyer, buyer replying, end of sequence.
Solution a: stop counting every contact as a "question". It makes things read screwy and confuses those who don't know the translation.
Solution b: if you're counting something as needing action, always give a way to mark the action satisfied.
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