Tuesday, January 7, 2014

Classic mismatch of expectations: seller expects death in family trumps Ebay obligations

I'm not sure what they were thinking.
Seller doing about 10 sales per day seems to have just abandoned Ebay for 1.5 weeks.  Comes back to find angry buyers, and two weeks later, an angry Ebay.
 

Our account was just Suspended "Indefinately" after having a family hardship. We have been loyal to EBay for 15 YEARS. Both buying and selling. We have always maintained excellent customer service and customer satisfaction as our number one goal. Our company was actually founded in 1958 by my Grandparents. My Father who also worked with us passed away from Terminal Cancer on December 29th. EBAY COULD CARE LESS ABOUT SMALL FAMILY RUN BUSINESESS!!! 
Lets see how long this post stays on here before they delete it! I pleaded with them to talk to a supervisor. They would not let me. I asked to appeal the decision and they would not let us do so. They did not care about anything. 
Maybe this is a blessing from God that we are being suspended from such a tyranical big brother type company that is only out for profit.

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