Thursday, December 19, 2013

Software defect yielding permanent suspension: account linked to itself

Two recent reports describe a seller who was permanently suspended due to some rogue bot which determined that the account was linked to itself, beginning a downward death spiral in the computer algorithm.

Hello truenliving7,
Based on your account information and activity, it looks like user ID truenliving7 is associated with your account. This usually indicates that both accounts belong to the same person.

Because the other account is restricted or otherwise not meeting minimum seller standards, we've changed the amount you can list on eBay.


This would be bad enough,  However, the bot is not done there. Since the account is being punished, the linked account must be further punished, and is given a permanent suspension.

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