A recent Ebay announcement:
In recent weeks, an ongoing customs operation has resulted in
longer-than-usual delivery times for imports entering Brazil. eBay is
contacting buyers and sellers impacted by this to inform them of this
situation,
Yet again, Ebay misses the big issue here. Buyers who are inconvenienced are usually, but not always tolerant. Ebay allows intolerant buyers to define Ebay's relationship with Ebay sellers.
Time to change that, Ebay. Ask for tolerance, fine. Reduce friction and tension, sure. But for those buyers who just remain cranks, do not take their opinion as the most important thing in seller's life.
The result for most sellers is: stop shipping to Brazil at all.
Solution:
a. where a label was purchased through Ebay shipping
b. where seller has refunded all payments in full
Then, do not allow any additional negative seller consequences of any kind.
In general, eliminate serious consequences for seller when buyer has no skin in the game.
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