Seller Protection Test Case (resolved)

First time for me.  A test of Paypal Seller Protection.  As yet, unresolved. UPDATE: resolved successfully.

After some delay, buyer paid.  Item shipped immediately; by Paypal records, 2 hours after payment.  In actuality, there was probably another 2 hours before the package hit the postal system.

Later that day, payment was noticed as unreceived, status went to "See Paypal Transaction"  Paypal status showed "reversed". 

Bummer.  Money gone, stuff shipped.

Calls to Paypal customer service yielded the (expected?) half hour of hacking to get through to someone who could discuss that kind of issue.

Eventually, I'm advised that the credit card payment was reversed as unauthorized.  The Paypal rep promised that when the tracking shows delivery, Paypal seller protection will cover the payment.  Results to be reported later.  UPDATE: seller protection refund was granted in a timely fashion, with no further contact needed.

The question, "could I have done anything to avoid this" yielded a really twisted set of answers, ones which you have to wonder if Ebay/Paypal really have planned out very well.  The introductory line, for example: "Unfortunately, you shipped two hours after the payment was received".

As if, you know, it's unfortunate that you ship that fast. Maybe you should wait a couple of days.  Beyond that, maybe you should log on to Paypal and check the status right before the package hits the postal system.  Maybe not.   

Maybe Ebay needs to see good selling behavior for what it is, and tell such sellers that Ebay appreciates their diligence.

So the speculation as to "what really happened here".  The item was not at all attractive to people who couldn't really afford it, and was a highly unlikely target of credit card fraud.  A review of bidder's recent purchases however showed one strong clue: the purchase of a heavy item from several hundred miles away.

My guess: buyer paid for the heavy item, then encountered a demand for an $800 shipping charge.  The way out: claim that all recent purchases on Ebay were unauthorized.  I was the collateral damage.