From Ebay's Square trade warranty coverage statement:
Coverage starts on day 46 after your item purchase. If the item you
receive is not as it was described in the seller's listing and you are
an eligible buyer under the eBay Buyer Protection Policy,
you may be eligible to file a claim for resolution during the first 45
days from payment. (Please note that the eBay Buyer Protection Policy
applies only to the transaction—it is not a product warranty).
The analysis shows a curious zone. The zone between when the stuff is delivered, and day 46. Who covers that? Aren't most failures of used stuff detected during that period?. And what is that curious phrase, "it is not a product warranty"?
Clearly, Ebay/Square Trade expects seller to cover the first 45 days. Buyer Protection is a 45 day product warranty.
But they don't want to say so clearly.
If you expect me to move my finger (or any of the appendages) to do anything after my cleraly stated 30-day part replacement warranty, you must be on drugs. SquareTrade or not, 30-day is the limit I set and will enforce.
ReplyDeleteYou can enforce your rules.
ReplyDeleteEbay will enforce the 45 day SNAD rule.
When in conflict, we can predict which one will trump the other.
Apparently, it's not in Ebay's interest to explain to buyers or sellers how this works.
You're right, but the way I have it setup to make sure I keep the moneys in the end. It works for me, not necessarily for others.
ReplyDelete