Final resolution.
Stuff shipped after 2nd payment.
A week after 1st payment, hold was lifted.
Upon notification, buyer's 2nd payment was refunded in full.
Ebay selling page never changed, showing payment received, need to ship. I'm pretty sure it will end up as a slow shipping strike.
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In this blog from 4 days back: http://sg51-blog.blogspot.com/2012/08/paypal-temporary-hold-ebaypaypal-non.html I first described an unusual story regarding a "Temporary Hold", and Ebay/Paypal's appalling lack of integration.
Today, more information arrived, but not from Ebay/Paypal.
Buyer, a business, paid again. A 2nd payment. Requested shipment, and eventual refund of the first payment. Paypal record shows the 2nd payment in place.
I looked up buyer's business on Google, called the number, and the business owner picked up. A very minor explanation and he knew why I was calling.
Now for one thing, this transaction involves sum total less than $25. Beyond that, the conversation was reassuring. Owner reports that he's not entirely sure why Paypal put the hold on his payment. It was a security issue, and Paypal doesn't explain security issues. His guess is that he requested the paypal payment from an unusual IP address. It had happened before. Last time, it took three weeks to get the payment released.
He didn't have three weeks to work with this time. He'd like his stuff shipped, and he paid again.
More to come.
Ebay status has yet to acknowledge the hold on the first payment. Ebay apparently thinks we're shipping very slow.
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