Blocked for posting neutral

Yet another problem with the current fb system. Buyers feel betrayed when a sincere report ends up with some penalty.

Since I have an excellent score as a buyer, I was really surprised to find that a seller had blocked me; I can't even contact them to discuss the matter.

I left the seller neutral feedback because I had to request a refund. The item was not adequately pictured or described. I did receive the refund, but I didn't think it a positive experience. As I told the seller, I had to choose between two items (for my business) from two different sellers. Had I known what their item was actually like, I wouldn't have bid on it. I didn't know that the seller would block me for that, but apparently has.

Because the seller had such a high rating, my expectations were accordingly high. To see that a refund request and an honest, neutral rating gets you blocked is disappointing. That the seller won't even let me email them to discuss the matter is even more disappointing.

Thanks for letting me share this here.