It's been a while, but here is a recent (31 Jan 11) report of griff at work:
I just want to thank everyone again for their helpful comments. I have been looking at the DBs for the past few days and found out about "Griff." I contacted him and my issue has been resolved. The positive feedback with the low star was removed. It's amazing that one person at eBay can make such a difference. Thank you for putting his name out there and for the help on this issue!!
Here was the original posting:
I cannot believe that eBay has "no way" to correct a mistaken DSR. I actually had a buyer contact me and tell me they accidentally left 1 star on "Item as Described" and that she would like to change it. She had never used the DSR rating system before and wanted to change it. However, because she left me positive feedback, eBay says there's nothing that can be done. So, all my work to achieve their nearly impossible 20% discount could be undone over a MISTAKE that they won't allow the buyer to fix.
No comments:
Post a Comment